How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

Joan C. Durrance and Karen E. Fisher

How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

Use this straightforward model to:
- Strategize the big picture, and collect and interpret data with seven easy exercises
- Apply the four-step process to assess and present outcomes
- Measure and report your library's contributions
- Draw together all the pieces to communicate a compelling case for library services


  • ISBN: 0838908926
  • ISBN-13: 9780838908921
  • Authors : Joan C. Durrance and Karen E. Fisher
  • With : Marian Bouch Hinton
  • Language : English
  • Format:  Paperback
  • Publication Date: 12/1/2004
  • Publisher Imprint: American Library Association
  • Price ($AUD): $86.95

  • Usual Dispatch Time: 7 - 10 days


  • Please note that all prices are in Australian dollars
  • Some titles may be subject to availability